Returns & Exchanges
We want you to be fully satisfied with your Roark adventure gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Gear
Place the items in their original packaging or a secure mailer, ensuring all original tags and inserts are included.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing